🧑‍💻 CUSTOMER PORTAL

Give Your Customers
Their Own Space

Every LUCIA subscription includes a branded self-service portal your customers can access anytime — no app download, no setup. Share a link or QR code and they're in.

My Account
portal.yourstore.com
A
14
Orders
3,200
Points
₦8,500
Credit
Recent Orders
INV-2026-0042
iPhone 15 Pro
₦920,000
Paid
INV-2026-0039
HP EliteBook 840
₦400,000
Paid
INV-2026-0031
MacBook Air M2
₦1,150,000
Partial
GGoogle
fFacebook
Email

Everything Your Customers Can Do

The portal is included with every subscription — no extra cost, no extra setup.

🧾 Full Order History

Customers see every invoice across all your locations — itemised, dated, with payment status. One click to download a PDF receipt.

🎁 Loyalty Points

Real-time points balance with a full earn history. Customers know exactly how many points they have and what they earned them from.

💳 Store Credit Wallet

Customers see their store credit balance. Credit is added automatically when a refund is issued — they can spend it on their next purchase.

🔐 Social Login

One-click sign-in via Google or Facebook. No passwords to create or forget. New customers are auto-registered on first social login.

📱 Mobile Optimised

Fully responsive — works perfectly on any phone, tablet or desktop. No app installation required. Just share the portal link or QR code.

🛍️ Product Catalogue

Optionally expose your product catalogue so customers can browse available items before visiting your store or placing an enquiry.

👤 Profile Management

Customers can update their name, phone, email and address directly. Changes reflect immediately in your CRM.

🔗 QR Code Access

Generate a QR code for your portal link. Print it on receipts, packaging or in-store signage so customers can self-register in seconds.

🔒 Per-Tenant Isolation

Each of your businesses has its own portal with its own URL. Customers of one branch never see data from another.

HOW IT WORKS

Up and running in
under a minute

No configuration required. The portal is live the moment you create your account. Share the link — your customers do the rest.

1
Your portal is created automatically
The moment you sign up, your branded portal URL is ready — yourslug.smileinventory.com/portal.
2
Customer visits the portal link
They land on your branded login page. No app, no installation, no friction.
3
Sign in with email, Google or Facebook
New customers are auto-registered. Returning customers see their full history immediately.
4
They see everything in one place
Orders, loyalty balance, store credit wallet, downloadable receipts — all in their account.
5
You stay focused on running your business
No support calls asking "what did I buy?" or "how many points do I have?" — they self-serve.

Zero-Friction Login for Your Customers

No new password to create. Customers sign in with the accounts they already have. First-time sign-in auto-creates their portal account — linked to their purchase history.

G
Sign in with Google

One tap on any Android or Chrome browser. Works on every device globally.

f
Sign in with Facebook

Billions of active accounts. Ideal for markets where Facebook is primary identity.

Email & Password

Traditional login for customers who prefer it. Password reset via email included.

The Portal Is Included — Free — With Every Plan

No add-on, no upgrade required. Every LUCIA subscription includes the full customer portal from day one.

Start Your Free Trial →